While we believe in our products 100%, we understand that some of them may just not fit your needs. Therefore, we offer a 60-Day Full Refund, so that if you're not happy with your product or you just need something different, you can just send it back! Because the majority of mosquito netting is used outdoors, we will have to inspect the product to ensure that it is in excellent shape. Unfortunately, we won't be able to offer refunds on mosquito netting that has been torn, cut, burned, dyed, bleached, or damaged in any way.
Once we receive the returned product, please allow us 24 hours to inspect it. Once we have thoroughly inspected the product, we will issue you a full refund (not including the initial and/or return shipping) and you will be refunded within 72 hours.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Your information provided is used solely for the purpose of completing your order. Other than providing your shipping information to our manufacturers, your information is not shared to any outside third parties.
Email addresses are used only to communicate with you about your order. If you have signed up for our newsletter, you may receive emails about specials or new products. We may email you valuable coupons in the future if you have opted to receive our newletter or emails.
We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Any of the information we collect from you may be used to process transactions and send informational emails. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Conditions of Use
Mosquito Nets USA is not liable for any injuries or other that may occur from the wear or use of our products.